Sales and Service
Upselling
Course description
The main objective of this session is to help you become more effective at upselling. By the time the session is over, you should be able to define “upselling,” recognize why upselling is important, get more value out of existing sales relationships, use incentives, identify upselling strategies, upsell effectively, and understand the risks of upselling.
Course Duration: 13 min
Learning objectives:
At the completion of this course, the participant will be able to:- Define “upselling”
- Recognize why upselling is important
- Get more value out of existing sales relationships
- Use incentives;
- Identify upselling strategies
- Upsell effectively
- Understand the risks of upselling