Upselling

Course description

The main objective of this session is to help you become more effective at upselling. By the time the session is over, you should be able to define “upselling,” recognize why upselling is important, get more value out of existing sales relationships, use incentives, identify upselling strategies, upsell effectively, and understand the risks of upselling.

Course Duration: 13 min

Learning objectives:

At the completion of this course, the participant will be able to:
  • Define “upselling”
  • Recognize why upselling is important
  • Get more value out of existing sales relationships
  • Use incentives;
  • Identify upselling strategies
  • Upsell effectively
  • Understand the risks of upselling

Associated libraries

This course is included in the following libraries. Click on any library name to learn more.
All-Access: Sales & Service
Sales