Library description

From handling challenging employees and conflict resolution to motivating employees, this library has courses that will help you build and support the supervisors and managers leading your organization. These courses will help supervisors build their personal skills, like negotiating, planning & organizing, and problem solving. It also includes instruction for improving interpersonal skills like coaching, encouraging employee input, and training employees. Courses also cover what supervisors need to know to stay legal in their role as a representative of the company when handling complaints and managing employee performance.