Sales and Service
Turning Satisfied Customers into Repeat Customers
Course description
The objective of this online employment training course is to emphasize the importance of repeat customers and suggest ways to build long-lasting relationships with clients. At the end of this training session trainees will be able to describe repeat customers, identify what makes them come back, understand their importance, employ strategies that turn satisfied customers into repeat customers.
Course Duration: 20 min
Learning objectives:
At the completion of this course, the participant will be able to:- Describe repeat customers
- Identify what makes them come back
- Understand their importance
- Employ strategies that turn satisfied customers into repeat customers