Turning Satisfied Customers into Repeat Customers

Course description

The objective of this online employment training course is to emphasize the importance of repeat customers and suggest ways to build long-lasting relationships with clients. At the end of this training session trainees will be able to describe repeat customers, identify what makes them come back, understand their importance, employ strategies that turn satisfied customers into repeat customers.

Course Duration: 20 min

Learning objectives:

At the completion of this course, the participant will be able to:
  • Describe repeat customers
  • Identify what makes them come back
  • Understand their importance
  • Employ strategies that turn satisfied customers into repeat customers

Associated libraries

This course is included in the following libraries. Click on any library name to learn more.
All-Access: Sales & Service
Customer Service