Course description

Problems are a fact of your daily working life. You can’t avoid them. The best you can do is recognize them and try to solve them before they cause more problems.
Learning to identify problems and develop effective solutions is one of the biggest challenges any supervisor faces. At the same time, the skill with which you deal with problems on the job has a direct impact on your effectiveness as a supervisor and on your career success.
The problem-solving methods you will learn in this session can help you identify and resolve work problems more quickly and effectively, and consequently, be more successful in your job.

Course Duration: 32 min

Learning objectives:

At the completion of this course, the participant will be able to:
  • Understand the important role problem-solving plays in your job
  • Identify the basic steps in the problem-solving process
  • Apply a variety of effective techniques to solve workplace problems