Business and Professional Skills
Conflict Resolution for Supervisors
Course description
When you know how to resolve workplace conflicts effectively, you can save time and turn potentially destructive situations into positive, productive opportunities for growth and development within your work group. Additionally, when you know how to build consensus among employees, you can enhance motivation and cooperation, as well as create an atmosphere in which agreement generally prevails over conflict.
Course Duration: 13 min
Learning objectives:
At the completion of this course, the participant will be able to:- Help manage conflict
- Build consensus among employees successfully