Supervising Special Groups

Course description

Today, we’re going to talk about supervising special groups of employees. The three groups we’ll focus on during this course are:
• Younger workers;
• Older workers; and
• Non-English-speaking workers.
Managing special groups effectively is critical to your success as a supervisor. Failure to provide adequate and appropriate supervision could lead to performance problems, accidents, customer dissatisfaction, and inability to meet quality or productivity requirements.

Course Duration: 16 min

Learning objectives:

At the completion of this course, the participant will be able to:
  • Identify the needs of special groups of employees
  • Avoid potential problems with young and older workers and non-English-speaking employees
  • Supervise special groups more effectively
  • Obtain the best performance possible from each employee

Associated libraries

This course is included in the following libraries. Click on any library name to learn more.
All-Access: Business Skills
Leadership for Managers and Supervisors