Course description

Problems are part of the job. You can’t avoid them. The best you can do is recognize them and try to solve them before they cause more problems. The problem-solving methods you will learn in this session can help you identify and resolve work problems more quickly and effectively and, consequently, you’ll be more successful in your job.

Course Duration: 28 min

Learning objectives:

At the completion of this course, the participant will be able to:
  • Recognize the importance of being a good problem solver
  • Understand the positive impact of input
  • Identify the basic steps in the problem-solving process
  • Use effective techniques to solve problems on the job