Course description

During this session, we’ll discuss the pressures of working in the healthcare field, the mental health issues that can arise from those pressures, and the benefits of personnel counseling when it comes to dealing with them. You’ll understand what it takes to build a successful counseling program and then learn a little about stress and how to deal with it. You’ll also learn about making your staff aware of your counseling program before finally learning how to handle staff complaints—along with the importance of ethics in counseling.

Course Duration: 22 min

Learning objectives:

At the completion of this course, the participant will be able to:
  • Understand the pressures of working in the healthcare field
  • Be aware of the mental health issues that can arise
  • Understand the benefits of personnel counseling
  • Understand what it takes to build a successful counseling program
  • Learn how to handle staff complaints
  • Understand the importance of ethics in counseling

Associated libraries

This course is included in the following libraries. Click on any library name to learn more.