Sales and Service
Gaining Leads and Referrals
Course description
The main objective of this session is to help you make the best use of leads and referrals to build your customer base and make more sales. By the time the session is over, you should be able to identify good sources of leads and referrals, take effective action to gain useful leads and referrals, evaluate leads and referrals astutely, know when and how to contact referrals and use leads and referrals to increase sales.
Course Duration: 19 min
Learning objectives:
At the completion of this course, the participant will be able to:- Identify good sources of leads and referrals
- Take effective action to gain useful leads and referrals
- Evaluate leads and referrals astutely
- Know when and how to contact referrals
- Use leads and referrals to increase sales