E-Mail Best Practices for All Employees

Course description

Today we’re going to talk about e-mail best practices. We use e-mail all the time. But do we really use it as efficiently and as effectively as we could? Maybe not. The purpose of this session is to provide you with a lot of useful information about sending and receiving e-mail that you can use to make the most of this important form of business communication.

Course Duration: 22 min

Learning objectives:

At the completion of this course, the participant will be able to:
  • Understand our e-mail policy
  • Manage e-mail volume and storage effectively
  • Present a professional image in e-mail
  • Produce clear, concise messages
  • Reply efficiently to incoming mail

Associated libraries

This course is included in the following libraries. Click on any library name to learn more.
All-Access: Business Skills
All-Access: Sales & Service
Communicating Effectively at Work
Customer Service
Leadership for Employees
Remote Worker Training for Supv/Empl