Cross-Cultural Competency in the Workplace

Course description

In the workplace, many of our peers, managers, and customers may come from different cultures. Having cultural competency skills will not only help you become more productive but also allow for more effective communication and social relationships.

Course Duration: 21 min

Learning objectives:

At the completion of this course, the participant will be able to:
  • Identify cultural dimensions and how they play into the ways different groups perceive situations
  • Recognize personal cultural influences and how they affect their own thought processes
  • Adapt personal communication style, both verbal and nonverbal, to foster better relationships
  • Apply skills that will help them navigate an increasingly multicultural workforce

Associated libraries

This course is included in the following libraries. Click on any library name to learn more.
All-Access: Business Skills
Leadership for Employees
Remote Worker Training for Supv/Empl