Closing Sales Techniques

Course description

The main objective of this session is to help you become a more effective closer. By the time the session is over, you should be able to define “closing”, recognize and respond effectively to buying signals, use trial closes successfully, choose the right closing technique for each sales interaction, make the most of customer interactions that don’t result in a sale, avoid common closing mistakes, and follow up effectively to preserve the sales relationship.

Course Duration: 19 min

Learning objectives:

At the completion of this course, the participant will be able to:
  • Define “closing”
  • Recognize and respond effectively to buying signals
  • Use trial closes successfully
  • Choose the right closing technique for each sales interaction
  • Make the most of customer interactions that don’t result in a sale
  • Avoid common closing mistakes
  • Follow up effectively to preserve the sales relationship

Associated libraries

This course is included in the following libraries. Click on any library name to learn more.
All-Access: Sales & Service
Sales