The rapid growth of artificial intelligence (AI) use in the workplace is transforming how people do their jobs and the skills they need to do them. For HR professionals, this means their departments need to consider how AI might enable them to continue to be competitive in the workplace. From crafting job descriptions to developing customized employee learning and development plans, AI is a great way for HR departments to increase their efficiency and productivity without adding additional staff.
This course will provide HR professionals with a practical overview of how AI tools can benefit them and how they can integrate them into their company.
In this Bigger Brains course, you’ll learn how shared email solutions can streamline communication and improve teamwork across your organization. You’ll see the different options available for sharing email in Outlook and explore when to use tools like distribution lists, shared mailboxes, or Microsoft Groups. You’ll learn what M365 Groups are, how they work, and the benefits and limitations they bring to team communication.
You’ll also learn how to create and manage a Microsoft Group, set permission levels, and work confidently with shared folders. As you progress, you’ll explore best practices for collaboration, compare key features of the different sharing options, and see common scenarios that illustrate which method works best in each situation. By the end of this course, you’ll be equipped to select and use the most appropriate shared email solution for your team’s needs.
In this Bigger Brains course, taught by Microsoft Certified Trainer Jennifer Buchholz, you’ll explore the benefits of sharing calendars for better teamwork and time management. You’ll learn how to share your personal calendar, view and manage shared calendars, and set permission levels to control access. You’ll also see how to mark entries as private, access group calendars, and add or edit events to keep everyone on the same page. You’ll also learn how to delegate access to calendars, email, and contacts, including setting up delegate permissions and responding to meetings as a delegate. You’ll explore the differences between shared mailboxes and groups, change folder permissions, and allow access to subfolders for more granular control. Plus, you’ll see how to save or print calendars for offline use – giving you all the tools you need to share calendars and email effectively in Microsoft 365.
In this Bigger Brains course, you’ll be guided by Dr. Kevin Jones, an expert with over twenty years of experience in Natural Language Processing, Machine Learning, and Large Language Models. Dr. Jones brings a practical and engaging approach to understanding AI reasoning models. You’ll explore what reasoning models are and why they matter, including their availability, benefits, and unique characteristics. You’ll learn how reasoning mode differs from standard AI responses, and you’ll see practical use cases for when to use—and when not to use—reasoning models. You’ll also learn to craft effective prompts using four key components and how to apply a structured process for incorporating reasoning models into your work. By the end of this course, you’ll be equipped to identify, apply, and leverage reasoning models confidently to get better results from your AI tools.
In this course, you’ll learn essential terms, concepts, and operations that define the rapidly evolving world of Artificial Intelligence. You’ll explore what AI is, how it differs from advanced forms like AGI and ASI, and why AI fluency is becoming a critical skill for today’s business professionals. You’ll also learn how AI is already being applied across industries through tools like chatbots, recommendation engines, and advanced analytics. You’ll learn the basics of AI technologies, from neural networks and generative models to prompt engineering and multimodal systems. You’ll also learn about the limitations and risks of AI and explore responsible approaches to using these tools in business. By the end of the course, you’ll be equipped with foundational knowledge to discuss AI concepts and explore their practical use in your business environment with greater confidence.
In this Bigger Brains course, you’ll learn from expert Dr. Kevin Jones—who brings over 20 years of experience in Natural Language Processing, Machine Learning, and Large Language Models—how to evaluate ChatGPT, Claude, Microsoft Copilot, and Google Gemini with clarity and confidence. You’ll see the major strengths and limitations of each tool, explore their pricing levels, and learn how privacy settings, data retention policies, and account setup options differ across platforms. You’ll also learn practical evaluation criteria you can use when deciding which AI tool best fits your specific tasks. You’ll explore strategies for using multiple tools together, identify privacy options unique to each system, and learn how to develop a clear plan for testing and implementing AI tools in your workplace. By the end of the course, you’ll be equipped to compare these AI tools and make smart, informed decisions that support your productivity and business goals.
In this Bigger Brains course, you’ll explore what it means to build a true cybersecurity mindset—one that helps you recognize and respond to threats at work and at home. Guided by subject matter expert Dr. Mike Chapple, a cybersecurity practitioner and educator with more than 25 years of experience, you’ll learn why cybersecurity is a shared responsibility and how daily habits play a critical role in preventing attacks. You’ll see how cybercriminals misuse stolen passwords and discover how to strengthen your defenses with passphrases, password managers, multifactor authentication, and passkeys. You’ll learn how to recognize common attack techniques including phishing, spear phishing, vishing, and deepfakes and how AI has increased the sophistication of modern threats. You’ll also learn how to spot email red flags, avoid dangerous attachments, and limit your exposure on social media. Finally, you’ll explore practical steps for securing your home network, protecting your data on public WiFi, and staying safe while traveling—equipping you with the mindset and habits needed to guard against cyber risks every day.
In this Bigger Brains course, software expert Chip Reaves will demonstrate practical ways ChatGPT can enhance your productivity and creativity. He’ll explain the terminology behind AI tools like LLMs, prompts, and multimodal capabilities and show you how to navigate the ChatGPT interface and its many features. You’ll learn how to use ChatGPT for tasks such as summarizing documents, analyzing spreadsheets, creating images, and even connecting to external apps like Google Calendar! You’ll see how to dictate prompts using voice mode, customize your workspace with the ChatGPT canvas, and refine your results through iteration and formatting. You’ll learn about the risks and limitations of using AI and how you can identify and manage these risks while making the most of ChatGPT’s capabilities. You’ll also discover how multimodal AI can be used to generate and refine images. Whether you’re creating content, analyzing data, or experimenting with new workflows, this course will equip you with the essential skills to use ChatGPT effectively and responsibly in your professional life.
In this Bigger Brains course, you’ll explore how to define, create, and use custom GPTs and how to organize your work efficiently with projects. You’ll learn to customize projects, manage account settings, and adjust memory preferences for a more personalized experience. Microsoft expert Chip Reaves will demonstrate how to navigate ChatGPT’s different modes, including agent mode, and show you how to leverage these tools for complex tasks. You’ll also learn the power of deep research and agents—what they are, how they work, and the benefits they bring to professional workflows. You’ll see how to use these advanced features effectively and learn about potential issues and limitations. By the end of this course, you’ll have the skills to customize ChatGPT, optimize its settings, and use its advanced capabilities to boost productivity and creativity.
In this Bigger Brains course, expert Microsoft trainer Kathy Snizaski will guide you through practical techniques to streamline processes and unlock data-driven insights. You’ll learn how to collect and organize data using forms and apps, including creating new forms, adding branching logic, and building SharePoint lists from scratch or Excel files. You’ll see how to create and customize apps from SharePoint data, modify app functionality, and edit Power Apps to fit your business needs.
You’ll also learn how to automate repetitive tasks with Power Automate, from moving email attachments to creating scheduled flows and writing formulas for trigger actions. Finally, you’ll explore how to turn raw data into actionable insights with Power BI—connecting to SharePoint data, modifying tables, and building interactive reports with slicers. You’ll see how to publish and share reports in Teams, empowering collaboration and smarter decision-making across your organization.
